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4.8 Over 51 Reviews
google
Great service! Michelle was so welcoming and friendly and is passionate about making people feel their best! Will be recommending and revisiting 😊
google
Michelle, you are truly amazing!
Every time I visited I leave with new information and knowledge and I’m grateful for your wealth of knowledge.
You are beautiful in and out and your expertise and professionalism is impressive.
A true inspiration!
Thank you for all your help and ongoing help. You’ve helped me in ways I can’t even help myself (haha)
Highly recommended and an investment into your health and wellbeing.
google
I was told by a private gastroenterologist I had a dropped large intestine and will be on laxatives for the rest of my life (now 36) they were making me fee horrible and not getting rid of the full compacted problem. I spoke to Michelle and she put everything into perspective and assured me that she can help. I had my first appointment last night and wow it was fantastic, I was extremely nervous but Michelle calmed me down. I can honestly say she has changed my life already, I don’t feel bloated, tired, grumpy or in any pain and that is the first appointment. Chucked the laxatives away and believe Michelle can train my bowels to behave and act normal. I cannot recommend Michelle enough. Thank you so much. 😊
google
Was in a bad way and was feeling really bad. I contacted Eternal Being and talked through my problems with Michelle, and made an appointment. I got immediate relief and over a few sessions got back to normal from really bad inflammation. Michelle was brilliant and gave me great advice and treatment. I would highly recommend getting a consultation if you have any issues. Thanks Michelle. Richard 👍🙂
google
Michelle is so tuned in to your body and knows what it needs. I have regular colonic treatments and feel fantastic. After having major ankle surgery late November 2023, I had a lymphatic massage to help my body recover. AMAZING!!! Thank you so much Michelle
google
Where do I start to tell you my journey with Michelle at Eternalbeing. TBH I hadn't heard of EB it only came about when I was talking to a gym buddy and we started talking about feeling bloaty, irregular bowel movement. So I thought as I have had problems since being a young girl around the age of 5 when I really struggled to go to the toilet so I was injected in the bottom to help me. So when I looked into the services that EB do I was so excited to think there was someone out there who may be able to help me. I made the call I was very nervous but after a telephone conversation which lasted about half an hour I booked in with her. Well, what an experience that was. Never thought in a million years my issues, fears quickly went away. My first clonic liver cleanse was a little bit surreal. How can I just be so relaxed and able to pooh after a few reassuring words from Michelle. We laugh all the time she still says after 10 years LOOK at your pooh train. I will be honest I did suffer from a headache afterwards but Michelle did warn me this would happen but soon subsided. Lots of water and not too much food after the treatment. I was taken suppliments to help me with my daily routine. Vitamin D3,
Bifido and Fibre,live cultures supplement for women, zinc citrate,
Alway I use her own patches
BIO MAGNETIC this to help my joints as I work out everyday
Sleep patch as I was struggling but ATM I'm sleeping very well.
Now about. Michelle my pooh fairy. This women is so passionate about her work to help others, always around of you need advise. She's my hero and best of all Michelle listens to you. Never rushes you, if these are going to plan with your treatment she ensures we rest and then try again.
Honestly, if you're not too sure about having a treatment I can assure you you would not be disappointed. I love her my pooh fairy
google
After years of stomach bloating, cramps and pain. Taking medication to relive the symptoms.
I visited Michelle for the first time in January. I have not looked back since. I have not had to take any medication since.
I really felt listened to and I am so pleased I picked the phone up and made that call.
I have more energy and my overall health has improved so much 😊
google
Great Treatment Michell. Thanks.
google
I've been going for years, Michelle always helpful and achieves great results everytine !
google
I had suffered with minor gut issues on and off for years but put it down to diet. Past 6 months noticed a gradual increase in feeling bloated, fatigued and no energy or motivation to exercise. I improved my diet with organic produce where possible and did the obvious but still felt full, bloated and sluggish. I had heard of colonics before but had no knowledge of what they did or why you would have one. After some googling, Eternal Being popped us a ‘colonics near me’ and so I checked out their website which prompted a consultation with Michelle and then a colonic hydrotherapy with liver cleanse. Consultation phase was thorough and the colonic was no where near as invasive as I thought it would be nor embarrassing. The feeling of relief was almost euphoric after feeling yuk for so long and the aftercare with Michelle’s knowledge gives me confidence the investment in myself was worth it! All puns intended, Michelle really knows her s#%t!
google
Great service as always from Michelle. I come about once a quarter and always look forward to the treatment as you know your interests and treatment best practice always come first every time.
google
Wish I had discovered Eternal Being sooner! Michelle is an absolute STAR - she understands what I need and is never short on advice. Her treatments are brilliant and her reassuring nature allows you to be at ease no matter what the treatment. I would not hesitate to recommend Michelle and Eternal Being to my contacts.
google
Michelle is amazing!

She's so supportive, passionate, friendly and welcoming in her advise/practice.

Before I went to Michelle all I ever thought about my my stomach issues. All I ever talked about was my stomach issues. The discomfort was daily and progressively getting worse. After over 2 years of issues and getting no where through the NHS, I reached out to Michelle and after meeting her for our consultation I finally felt confident that this wasn't going to be forever and that there was hope. For the first time in 2 years someone had told me that they can help me instead of saying 'ots JUST stomach issues, it's JUST iBS.

The tests Michelle did came back with detailed, personal results and Michelle's gave clean instructions on how we can fix my gut health together.

She's super friendly and makes you feel instantly at ease at any appointment.

Thankyou Michelle ☺️💩
google
Another excellent treatment from Michelle, I have a taken advice from Michelle and had regular colonic treatments over the last 12 years in relation to my gut problems and bloating. Can I stress it is not an uncomfortable treatment as she is highly qualified in her area of expertise.
Well worth a consultation and a treatment if you are suffering in agony with your gut problems. Michelle is extremely qualified in this area and has more extensive knowledge than many GP’s. Michelle will listen to your problem and will get to the bottom of your issues.
Thanks again Michelle look forward to the next treatment in March.
google
Since giving birth to my son in Oct 2022 I have suffered with anxiety and stress that has severely impacted my digestive system. I've been going to Michelle at Eternal Being because she helped me out many years ago with gut issues and I knew she would be able to help me out this time also. She's so incredibly knowledgeable about pretty much everything but especially gut and poop related issues. She's so professional but also makes you feel so at ease, she's brilliant at what she does and she's made me feel like my pre pregnancy self again. The treatment itself is actually very relaxing and I feel rejuvenated afterwards. Thank you so much Michelle aka the poop fairy! xxx
google
I first contacted Eternal Being and spoke with Michelle in July this year . I was really struggling both emotionally with grief and with my health, feeling generally unwell, bloated , lethargic and just not well 🤧 having felt like this for many years I had settled for the fact that this was how I was always going to feel .
After a bad fall through being so tired and lethargic at the start of July and suffering several injuries including a fractured wrist, I decided it was time to at least try to change the way I felt . Eternal Being was the very first place I read about and something told me that this was a good place , how right I was . Michelle called me following my email and I could tell straight away what a lovely person she was and clearly very passionate about what she does . I had my first appointment and found Michelle to be very friendly, warm, caring, very straight talking and honest with a terrific sense of humour 😊( very important ). I booked in for my first colonic and like many people I had preconceived ideas of what was involved It was nothing at all like I imagined, the treatment room ( like all of Eternal Being) was really lovely , comfortable, warm , very private a really calming peaceful place for a treatment . Michelle is extremely knowledgeable and every step was explained and done with care. We laughed a lot and talked a lot as well Michelle is a wonderful therapist and I came away from my first session feeling already better within myself and very positive about another treatment . I think it is so important to be open minded about this type of treatment, this isn’t a one size fits all situation and Michelle works out a treatment plan for each client individually depending on what they need. I have had a gut analysis done and Michelle has got a treatment plan for me going forward ,I have had several sessions and can honestly say I already feel so very different, I have a better understanding as well of how the gut is so closely linked to emotional well being something I definitely didn’t realise before seeing Michelle . This is a journey and not a quick fix but I am so glad I have started on it after many , many years of just accepting how I felt . I can’t imagine doing it anywhere else or with anyone else . So Michelle thank you so so much I I look forward to continuing this journey with you 😊👍🏼
google
I've been coming to Michelle for almost 2 years now and she honestly changed my life. She is so knowledgeable and genuinely cares about her clients and her work. I really can't recommend her enough, she's just the best!

Shop Terms & Conditions

TERMS & CONDITIONS

Our terms

1.0 THESE TERMS

1.1 What these terms cover:

These are the terms and conditions on which we supply goods to you.

1.2 Why you should read them:

Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you do not agree with anything in these terms, please contact us to discuss.

2.0 INFORMATION ABOUT US AND HOW TO CONTACT US

2.1 Who we are:

We are EternalBeing Online which is a trading name of EternalBeing, a company registered in England and with its registered office 44 High Street Enderby, Leicester, LE19 4AG. VAT registration number GB 196016108.

2.2 How to contact us:

You can contact us by emailing info@eternalbeing.co.uk

2.3 How we may contact you:

If we have to contact you we will do so by telephone or by writing to you using the details you provided to us in your order.

2.4 “Writing” includes emails:

When we use the words “writing” or “written” in these terms, this includes emails.

3.0 OUR CONTRACT WITH YOU

3.1 How we will accept your order:

Our acceptance of your order will take place when we receive payment through our website, or wire transfer, at which point a contract will come into existence between you and us.

3.2 If we cannot accept your order:

If we are unable to accept your order, we will inform you of this and will not charge you for the products or will refund you if you have paid. This might be because the products are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the products or because we are unable to meet a delivery expectation.

3.3 Your order number:

We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

4.0 OUR PRODUCTS

4.1 Products may vary slightly from their pictures:

The images of the products on our website are for illustrative purposes only. In particular, although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your products may vary slightly from those images in relation to colour or other features.

4.2 Product packaging may vary:

The packaging of the products may vary from that shown in images on our website.

5 YOUR RIGHTS TO MAKE CHANGES:

If you wish to make a change to your order, please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract (see below ‘Your rights to end the contract’).

6.0 OUR RIGHTS TO MAKE CHANGES

6.1 Minor changes to the products:

We may change the products:

  1. to reflect changes in relevant laws and regulatory requirements; or
  2. to implement minor technical adjustments and improvements. These changes will normally affect your use of the products.

6.2 More significant changes to the products and these terms:

Please review the product descriptions and product FAQ for any products on our website before you place your order in order to see any potential significant changes that may occur.

7.0 PROVIDING THE PRODUCTS

We aim to dispatch all orders received by 12pm the same day Monday to Friday. Subject to items being in stock.

Once an order has been dispatched you may return the goods within 30 days of receipt. Products must be unused, unopened with any seals intact. If an item has been used/opened we cannot accept a return due to potential contamination of the product.

If you purchased a 3 for 2 multi-pack or any promotion that offers a free product and require a refund as stated above, all items including the free item must also be returned unopened within 30 days of receipt.

If two or more orders are placed by any one customer to the same delivery address they may be grouped together and sent as one package.

To cancel or return goods please contact us via email quoting your order number.

UK SHIPPING

Shipments that are free are sent 2nd class via Royal Mail. In the case of Express Shipping, it is sent via Royal Mail 1st Class.

INTERNATIONAL SHIPPING

All international deliveries are dispatched via Royal Mail International or DHL Express. The appropriate charges are applied at checkout for your selected delivery service and country.

International shipping outside of the UK: All orders being shipped outside of the UK will not have UK VAT applied to the order value and will be subject to your local VAT.

By placing an order at www.eternalbeing.co.uk you accept all responsibilities regarding the legality of the products that will be shipped to you.

We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at www.eternalbeing.co.uk, you accept all responsibilities regarding the legality of the products that will be shipped to you. We take no responsibility for products that are seized or carry additional taxes.

7.1 Delivery costs:

The costs of delivery will be as displayed to you on our website.

7.2 When we will provide the products:

During the order process we will let you know when we will provide the products to you. If you subscribe to our products, see the ‘‘ADDITIONAL TERMS FOR SUBSCRIPTIONS’ clause below.

7.3 We are not responsible for delays outside our control:

If our supply of the products is delayed by an event outside our control and we are informed of the delay and are able to contact you then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any products you have paid for but not received.

7.4 If you are not at home when the products are delivered:

If no-one is available at your address to take delivery and the products cannot be posted through your letterbox, our delivery provider will follow their normal step to inform you of the attempted delivery. Usually, they will leave you a note informing you of how to rearrange delivery or collect the products from a local depot

7.5 If you do not re-arrange delivery:

If, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot our delivery provider may contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery we may end the contract.

7.6 Your legal rights if we deliver goods late:

You have legal rights if we deliver any goods late. If we miss the delivery deadline for any goods then you may treat the contract as at an end straight away if we have refused to deliver the goods. We cannot accept orders where delivery within a strict deadline is an essential element of a sale.

7.7 Ending the contract for late delivery or cancelling:

If you do choose to treat the contract as at an end for late delivery you can cancel your order for any of the goods or reject goods that have been delivered. In such circumstances if you have delivered multiple products, if you wish, you can reject or cancel the order for some of those goods (not all of them), unless splitting them up would significantly reduce their value. After that we will refund any sums you have paid to us for the cancelled goods and their delivery. If the goods have been delivered to you, you must post them back to us unless we advise you that this is not required. We will pay the costs of any postage. Please contact us by email for a return label.

7.8 When you become responsible for the goods:

The products will be your responsibility from the time we deliver the products to the address you gave us.

7.9 When you own goods:

You own the products once we have received payment in full.

7.10 What will happen if you do not give required information to us:

We may need certain information from you so that we can supply the products to you. We will contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

7.11 Reasons we may suspend the supply of any products to you:

We may have to suspend the supply of any products to:

  1. deal with technical problems or make minor technical changes;
  2. update a product to reflect changes in relevant laws and regulatory requirements; or,
  3. make changes to a product as requested by you or notified by us to you.

7.12 Your rights if we suspend the supply of products:

We will contact you in advance to tell you we will be suspending supply of any product, unless the problem is urgent or an emergency. If you subscribe to our products, see the ‘ADDITIONAL TERMS FOR SUBSCRIPTIONS’ clause below.

7.13 We may also cancel your order if payment fails:

If your payment method fails and you do not pay us for the products when you are supposed to and you still do not make payment within 7 days of us reminding you that payment is due, we may cancel your order. If you subscribe to our products, see the ‘ADDITIONAL TERMS FOR SUBSCRIPTIONS’ clause below.

7.14 Coupons

Promotion coupons cannot be used with other coupons, subscriptions, starter kits, blood tests, vitamins, bundles, 3 FOR 2 multi-packs, Vapepod devices and Vapepod DAY/NIGHT cartridges.

Ambassador coupons can be stacked with other Ambassador coupons, but cannot be used on subscriptions, blood tests, bundles, 3 FOR 2 multi-packs, Vapepod devices and Vapepod DAY/NIGHT cartridges.

7.15 Requesting a Refund for Disputed Delivery.

Disputed deliveries must be reported to the company within 30 days of date of order.    Reported disputed delivery refund or replacement requests must be submitted to the company with appropriate documents and reference numbers from Royal Mail, or other delivery service.

8.0 YOUR RIGHTS TO END THE CONTRACT

8.1 You can always end your contract with us:

Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

  1. If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the products repaired or replaced or a service re-performed or to get some or all of your money back);
  2. If you want to end the contract because of something we have done or have told you we are going to do,
  3. If you have just changed your mind about the product, You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions;
  4. In all other cases (if we are not at fault and there is no right to change your mind).

8.2 Ending the contract because of something we have done or are going to do:

If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:

  1. we have told you about an upcoming change to products or these terms which you do not agree to;
  2. we have told you about an error in the price or description of a product you have ordered and you do not wish to proceed;
  3. there is a risk that supply of the products may be significantly delayed because of events outside our control;
  4. we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons with a delay of over one month between order and delivery; or
  5. you have a legal right to end the contract because of something we have done wrong.

8.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013):

For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

8.4 When you don’t have the right to change your mind:

You do not have a right to change your mind in respect of products that have been unsealed after you receive them

8.5 How long do I have to change my mind?

You have 14 or 30 days (at your choice). after:

  1. the day you receive the goods, unless:
  2. if your goods are split into several deliveries over different days. In this case time runs from after the day you receive the last delivery, or
  3. for a subscription, please see the ‘ADDITIONAL TERMS FOR SUBSCRIPTIONS’ clause below.

9.0 HOW TO END THE CONTRACT WITH US (INCLUDING IF YOU HAVE CHANGED YOUR MIND)

9.1 Tell us you want to end the contract:

To end the contract with us, please let us know by emailing us. Please provide your name, home address, details of the order (including the order number) and, where available, your phone number and email address.

9.2 Returning products after ending the contract:

If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must post them back to us unless we state that this is not needed.

9.3 When we will pay the costs of return:

We will pay the costs of return:

  1. if the products are faulty or misdescribed;
  2. if you are ending the contract because we have told you of an upcoming change to the products or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
  3. if you are exercising your right to change your mind under the goodwill guarantee.

In all other circumstances you must pay the costs of return.

9.4 How we will refund you:

We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

9.5 Deductions from refunds if you are exercising your right to change your mind:

If you are exercising your right to change your mind:

  1. We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
  2. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of products 2ndclass at one cost but you choose to have the products delivered within 1st class at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.

10.0 OUR RIGHTS TO END THE CONTRACT

10.1 We may end the contract if you break it:

We may end the contract for a product at any time by writing to you if:

  1. Your payment fails or you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;
  2. you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example, complete delivery information; or,
  3. you do not, within a reasonable time, allow us to deliver the products to you.

10.2 You must compensate us if you break the contract:

If we end the contract in the situations set out above, we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.

10.3 We may withdraw the product:

We may write to you to let you know that we are going to stop providing any product. Please see the ‘ADDITIONAL TERMS FOR SUBSCRIPTIONS’ clause to see how this is timed under a subscription.

11.0 IF THERE IS A PROBLEM WITH THE PRODUCT

11.1 How to tell us about problems:

If you have any questions or complaints about the product, please contact us by email.

11.2 Summary of your legal rights:

We are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the product. Nothing in these terms will affect your legal rights.

Summary of your key legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.

Our products are categorised as goods under the Consumer Rights Act 2015, which says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your products your legal rights entitle you to the following:

1.      Up to 30 days: if your goods are faulty, then you can get an immediate refund.

2.      Up to six months: if your goods can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.

3.      Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.

See also your additional rights above, such as the goodwill guarantee.

11.3 Your obligation to return rejected products:

If you wish to exercise your legal rights to reject products you must return them by posting them back to us. We will pay the costs of postage. Please contact us by email for a return label.

12.0 PRICE AND PAYMENT

12.1 Where to find the price for the product:

The price of a product (which includes VAT) will be the price indicated on the order pages when you placed your order. We use our best efforts to ensure that the price of the products advised to you is correct. However please see above for what happens if we discover an error in the price of the products you order.

12.2 We will pass on changes in the rate of VAT:

If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the products in full before the change in the rate of VAT takes effect.

12.3 What happens if we got the price wrong:

It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.

12.4 When you must pay and how you must pay:

We accept payment with Visa, Mastercard, Yotta Pay or Fena (Pay with Bank Account) and Cryptocurrency. You must pay for the products before we dispatch them.

12.5 We can charge interest if you pay late:

If your payment fails or you do not make any payment to us, we may charge interest to you on the overdue amount at the rate of 8% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.

12.6 What to do if you think an invoice is wrong:

If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.

13.0 OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

13.1 We are responsible to you for foreseeable loss and damage caused by us:

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and care, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

13.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so:

This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care; and for defective products under the Consumer Protection Act 1987

13.3 We are not liable for business losses:

We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14.0 ADDITIONAL TERMS FOR SUBSCRIPTIONS

14.1 These terms apply in addition for subscriptions:

For any subscription plan, the terms above apply as well as the additional terms set out in this clause. Both should be read together.

14.2 When we will provide the products for a subscription:

If the products are part of a subscriptions, you can cancel it in your account area by clicking the cancel button and end the contract. If we do not provide such information, as a long-stop date, you can expect to receive your order within 30 days of our acceptance.

14.3 Your rights if we suspend the supply of products under a subscription agreement:

If we have to suspend any products under a subscription agreement for longer than one month in any one year period, we will ensure that you do not pay for any products while they are suspended. You may contact us to end the contract for any products if we suspend it, or tell you we are going to suspend it, in each case for a period of more than one month and we will refund any sums you have paid in advance for the products in respect of the period after you end the contract.

14.4 We may also suspend supply of the products if you do not pay under a subscription agreement:

If you do not pay us for the products under a subscription agreement when you are supposed to or if your automatic payment method fails and you still do not make payment within 7 days of us reminding you that payment is due, we may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. We will not suspend the products where you dispute the unpaid invoice. We will not charge you for the products during the period for which they are suspended. As well as suspending the products we can also charge you interest on your overdue payments.

14.5 If you change your mind under a subscription agreement, time runs from the first delivery:

The time to change your mind for an order under a subscription as described at ‘How long do I have to change my mind?’ under ‘YOUR RIGHTS TO END THE CONTRACT’ runs from after you receive the first delivery of the goods.

14.6 Ending a subscription contract where we are not at fault and there is no right to change your mind:

Even if we are not at fault and you do not have a right to change your mind you can still end a subscription contract before it is completed. If you want to end a subscription contract in these circumstances, you can do so in your account area under subscriptions and must do so 24 hours before the renewal charge and after 14 days from the start of the subscription date. If you wish to cancel within the first 14 days of starting your subscription please contact info@EternalBeing.co.uk

If you cancel within the first month of the subscription and you received free shipping, you must pay the cost of shipping back to EternalBeing at the value of £5.99.

15.0 HOW WE MAY USE YOUR PERSONAL INFORMATION

15.1 How we may use your personal information:

We will only use your personal information as set out in our Privacy Policy.

16.0 GENERAL GIVEAWAY TERMS OF ENTRY

16.1. The promoter is: EternalBeing Online which is a trading name of Eternalbeing, a company registered in England and with its registered office at:

EternalBeing

44 High Street, Enderby, Leicester, LE19 4AG

16.2. The competition is open to residents of the United Kingdom aged 18 years or over except employees of EternalBeing[A1] and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

16.3. There may be an entry fee and a purchase may be necessary to enter the [A2] competition. Click here for our giveaways offers page terms of entry.

16.4. By entering the competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

16.5. Only one entry will be accepted per person.

16.6. EternalBeing accepts no responsibility for entries which are not received by EternalBeing for any reason.

16.7. [A4] EternalBeing reserves the right to hold void, cancel, suspend, or amend the competition and these terms and conditions without notice if circumstances arise outside of its control. Any changes to the competition will be notified to entrants as soon as possible by EternalBeing.

16.8. Insofar as is permitted by law, EternalBeing, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of EternalBeing, its agents or distributors or that of their employees. Your statutory rights are not affected. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice[A5] .

16.9. Winners will be chosen by an independent person no later than 30 days after the closing date for competition.

16.10. The winner will be announced by EternalBeing no later than 30 days after the closing date for competition. If the winner cannot be contacted or does not claim the prize within 7 days of notification, EternalBeing reserves the right to withdraw the prize from the winner and pick a replacement winner.

16.11. EternalBeing will notify the winner when and where the prize can be collected or will be delivered.

16.12. EternalBeing’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

15.13. By entering the competition, an entrant is indicating his/her agreement to be bound by these terms and conditions and shall be deemed to have accepted and agreed to be bound by these terms and conditions upon entry.

16.14. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

16.15. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to EternalBeing and not to any other party.

16.16. You may be required to share unboxing videos and images. See 16.7

16.17. To learn more about specific giveaways that are more seasonal in nature click here. (Please note this link is only active when a campaign is live. You may request specific terms from our customer support team if you see them missing) 

17.0 OTHER IMPORTANT TERMS

17.1 We may transfer this agreement to someone else:

We may transfer our rights and obligations under these terms to another organisation. We will aim to contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 14 days of us telling you about it and we will refund you any payments you have made in advance for products not provided.

17.2 You need our consent to transfer your rights to someone else:

You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

17.3 Nobody else has any rights under this contract:

This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

17.4 If a court finds part of this contract illegal, the rest will continue in force:

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

17.5 Even if we delay in enforcing this contract, we can still enforce it later:

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

17.6 Which laws apply to this contract and where you may bring legal proceedings:

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

17.7 Alternative dispute resolution:

Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact the alternative dispute resolution provider we use. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform via this link https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN.

Schedule 1 Model Cancellation Form

(Complete and return this form only if you wish to withdraw from the contract)

To EternalBeing, 44 High Street, Enderby, Leicester, LE19 4AG,

 goods [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

Last updated: 31 July 2022